Data and privacy

This page explains Oyster’s data handling in plain terms. The binding text is the privacy policy and the terms of service.

Without an account

• Your conversation stays in your browser. It is not stored on our servers and never used for training.
• Files you attach go into a temporary space tied to your browser, separate from everyone else’s, and are deleted after 30 days without use.

With an account

• Your conversations are stored in your account and visible only to you.
• They are used to improve Oyster’s AI. That is the condition of the free account, not an optional extra, and it is part of the agreement you accept before your first message.
• Exchanges that contain credentials are dropped from training data, not redacted.
• Files you upload stay in your own private workspace. Other accounts cannot see them.
• Long-term memory is yours to switch off, review, edit, export and delete, and its content is encrypted at rest.

Where it runs

Oyster’s models run on infrastructure Red Orca operates in the EU. Your conversations are not sent to a third-party AI provider. All traffic to Oyster is encrypted (HTTPS).

Your controls

All in Settings (the wheel in the sidebar footer):

Control	What happens
Delete a conversation or a file	It is removed.
Delete my memories	Erases every memory.
Export JSON (in Manage memories)	Downloads your memories.
Withdraw my agreement	Your chats are excluded from every dataset built afterwards, and your chat access ends. You can accept again later.
Delete my account	Permanently deletes your account and sign-in, every conversation and message, every file, image, video and note you uploaded, and your agreement record. Type your email to confirm.

Caution

One Red Orca account signs you in to Oyster, Dolphin and Shark. Deleting it from Oyster removes the sign-in for all three. A model that has already been trained cannot be untrained.

Questions

Write to info@redorca.tech.